Our customer satisfaction is very important to us
All of our products come with a certificate of quality. If you have any problems with any of our products within 12 months we will repair/replace them for you free of charge. (You will paying only shipping costs to ship back to us, everything else we will pay).
However if you also have any problems after the 12 month period we are always on hand to help you out in any way we can. Only buying genuine Made in Italy products gives you high quality products which are guaranteed by the manufacturer.
Each item is crafted and undergoes careful quality controls. Small imperfections depend on the handcrafted production, such as colour light variations are naturally related to tanning: this is not a fault but a value. Our customer satisfaction is very important to us.